Patjud Adventures Safaris – Privacy Policy
- Introduction
Your privacy matters to us at Patjud Adventures Safaris. We’re committed to keeping your personal data safe. This Privacy Policy lays out how we collect, use, store, and protect your information—whether you’re browsing our website, booking a safari, or just getting in touch. If you use our site or book with us, you’re agreeing to the way we handle your info as described here.
- Information We Collect
We collect a few types of information to make sure we can give you the best experience:
Personal Details: When you book a safari or other services, we’ll ask for your name, contact details (like your email and phone number), passport info (for international trips), and sometimes an emergency contact.
Payment Info: To process bookings, we collect your payment details, like your credit card or bank info. But don’t worry—this goes straight to a secure third-party processor. We never store this info on our servers.
Health Details: Sometimes, for more physically demanding trips or for safety reasons, we’ll ask about your health and fitness.
Website Data: When you visit our site, we automatically gather things like your IP address, browser type, and the pages you look at. This helps us improve your experience and keep the site running smoothly.
- How We Use Your Information
Here’s how we use the info you share:
Bookings and Payments: We use your details to confirm reservations, process your payments, and help with anything you need before or during your trip.
Updates and Communication: Expect booking confirmations, receipts, and important updates about your safari straight to your inbox.
Marketing: If you’ve said yes, we might send you newsletters or special offers. Not interested? You can always unsubscribe.
Customer Support: Got questions or need help? We use your info to answer and resolve any issues.
Safety: We keep an eye on health and safety risks, and may use your information to send you important updates about your trip.
- Sharing Your Information
We don’t sell, rent, or hand out your personal info to other companies for their own marketing. But we do share it in a few cases:
Trusted Partners: Sometimes we need to share your details with partners who help us deliver your trip—like payment processors, guides, or hotels.
Legal Stuff: If the law requires us to share your info, or if authorities make a legitimate request, we’ll comply.
- How Long We Keep Your Data
We only hold on to your personal data for as long as we need it to deliver our services or as the law requires. After that, we delete it or anonymize it so it can’t be traced back to you.
- Security
We take your data security seriously. We use encryption, secure servers, and other industry-standard protections to keep your info safe from unauthorized access or misuse. Still, no online system is totally foolproof, so while we do our best, we can’t promise absolute security.
- Your Rights
Depending on where you live, you might have certain rights over your personal data, like:
Getting a copy of the information we have about you.
Fixing any mistakes in your info.
Asking us to delete your information, unless we have to keep it for legal or contractual reasons.
Opting out of marketing emails—just follow the unsubscribe link or get in touch.
Requesting your data in a format you can use elsewhere.
To use any of these rights, just contact us using the details in Section 9.
- Cookies and Tracking
We use cookies and similar tools on our website to make your experience better. Cookies are small files stored on your device that help us understand how people use our site. You can clear or block cookies any time in your browser settings.
To learn more, check out our Cookie Policy.
- Third-Party Links
Our website might have links to other sites or services that we don’t run. We don’t control what they do with your info, so we encourage you to read their privacy policies before sharing anything.
- Updates to This Policy
We might update this Privacy Policy from time to time. If we make changes, we’ll post the new version on our site. If you keep using our website or services after any updates, that means you accept the new terms.